Monday, December 27, 2004
Race Is On for a Single Connection
LA Times: "Once operating in separate markets, cable and phone companies are jumping onto each other's turf so much that they are looking 'more like each other,' said Mark Wegleitner, chief technology officer for Verizon Communications Inc.
Indeed, for the last two years, the West Coast's top-rated telephone service provider in the annual J.D. Power & Associates consumer satisfaction surveys hasn't been a phone company, but a cable company. Cox has picked up more than 40% of SBC's customers in the cable company's south Orange County and San Diego territory."
Indeed, for the last two years, the West Coast's top-rated telephone service provider in the annual J.D. Power & Associates consumer satisfaction surveys hasn't been a phone company, but a cable company. Cox has picked up more than 40% of SBC's customers in the cable company's south Orange County and San Diego territory."
